Privacy policy

Last updated: October 15, 2026

At LIGHT OF FAITH LIFESTYLE, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how LIGHT OF FAITH LIFESTYLE (“Light of Faith,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, purchase products, communicate with us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information.

Contact Information

Name
Email address
Telephone number
Billing address
Shipping address

Order and Customer Service Information

Products viewed or purchased
Order details and purchase history
Shipping and delivery information
Product preferences
Customer service inquiries
Return, replacement, refund, or delivery claims
Communications with us

Device and Website Activity

IP address
Browser and device information
Operating system
Cookies and similar identifiers
Pages visited and website interactions
Referring websites
Approximate location derived from technical information

Payment Information

Payments are processed through third-party payment providers available at checkout. We may receive payment confirmation, transaction details, and limited payment-related information necessary to process orders, provide customer service, and prevent fraud. We do not directly store complete payment-card numbers on our website.

2. How We Use Personal Information

We may use personal information to:

Operate, maintain, and improve our online store.
Process payments and customer orders.
Arrange product production, fulfillment, shipping, and delivery.
Communicate order confirmations and shipping updates.
Provide customer support.
Review returns, replacements, refunds, and delivery claims.
Maintain customer accounts where available.
Detect and prevent fraud or unauthorized activity.
Understand website performance and customer interactions.
Send promotional communications when permitted by law.
Personalize shopping experiences and marketing where permitted.
Maintain necessary business, accounting, and transaction records.
Comply with legal obligations and resolve disputes.

Where applicable privacy laws require a legal basis for processing, we rely on the relevant basis, which may include performing a contract, complying with legal obligations, legitimate interests, or consent, depending on the purpose and circumstances. Where consent is required, we will seek it before carrying out the relevant processing.

3. How We Share Personal Information

We may share personal information with service providers when reasonably necessary to operate our business and provide our services. These providers may include:

Shopify: Ecommerce hosting, checkout, store operations, security, and related services.
Printify and its fulfillment partners: Print-on-demand production, order fulfillment, and shipment preparation.
Payment service providers: Secure payment processing, transaction verification, and fraud prevention.
Shipping and logistics providers: Order delivery, tracking, and shipment support.
Email and communication providers: Transactional notifications, customer support, and permitted marketing communications.
Analytics and technology providers: Website functionality, security, and performance measurement, where applicable.
Professional service providers: Accounting, legal, technical, or compliance support when necessary.

We may also disclose information when required by law, to protect our legal rights, investigate fraud, or in connection with a business reorganization or transfer, subject to applicable legal requirements. We do not disclose personal information to unrelated third parties for their independent purposes except as described in this policy or as otherwise permitted by law.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to support website functionality and improve the shopping experience. These technologies may be used to maintain essential website and checkout functions, remember customer preferences, improve website security, understand website usage, measure marketing effectiveness, and support personalized advertising where enabled and legally permitted.

Some technologies are necessary for our website to function, while others may be optional. Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. Customers may be able to manage their preferences through available website privacy controls, cookie settings, or browser settings.

Certain disclosures or uses of online identifiers may constitute the sale or sharing of personal information, or processing for targeted advertising, under applicable privacy laws. Where such laws apply, we will provide the required choices and opt-out mechanisms.

5. Marketing Communications

If you subscribe to our marketing communications, we may send information about products, collections, announcements, and brand updates. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages or by contacting us. Unsubscribing from marketing communications does not prevent us from sending necessary order confirmations, shipping notifications, security messages, or customer service communications.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy. Retention periods depend on the type of information, the purpose for which it was collected, applicable recordkeeping requirements, and the need to resolve disputes, prevent fraud, or enforce agreements. When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise handle it in accordance with applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online service, electronic storage system, or method of transmission can be guaranteed to be completely secure.

7. International Data Transfers

Our online store uses technology and service providers that may process personal information in multiple countries. Shopify, fulfillment providers, payment processors, and other service providers may transfer, store, or process personal information in the United States or other jurisdictions. Privacy and data protection laws may differ between these locations. Where applicable law requires safeguards for international transfers, we will rely on appropriate contractual or other legally recognized protections.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to personal information held about you, request correction of inaccurate information, request deletion of certain personal information, obtain a copy of certain personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain targeted advertising or data-sharing activities.

To submit a privacy request, please contact us at contact@lightoffaithlifestyle.com. We may request information reasonably necessary to verify your identity and process your request securely. We will respond within the timeframes required by applicable law. Where legally applicable, you may also have the right to appeal certain decisions or lodge a complaint with a relevant data protection authority. We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

9. Children's Privacy

Our website and products are intended for a general adult audience and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These third parties may have their own privacy policies and data practices. We encourage customers to review those policies before providing personal information. We are not responsible for the independent privacy practices of third-party websites that we do not control.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, service providers, or legal requirements. When we make changes, we will update the “Last updated” date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.