Shipping policy

Last updated: October 15, 2026

At LIGHT OF FAITH LIFESTYLE, every product is made to order through our print-on-demand process. This policy explains how production, shipping, tracking, and delivery work.

1. Production and Fulfillment

Production begins after your order and payment have been successfully processed.

For qualifying orders shipped within the continental United States, the estimated production time is 2–5 business days. Business days exclude weekends and public holidays.

If an order contains multiple products, they may be produced at different facilities and arrive in separate packages.

2. Delivery Estimates for the Continental United States

Our current estimates for qualifying orders shipped within the continental United States are:

Production: 2–5 business days
Standard Shipping: 4–10 business days after production

These timeframes are estimates, not guaranteed delivery dates. Weather, holidays, production volume, carrier disruptions, emergencies, address issues, and other circumstances outside our reasonable control may cause delays.

These estimates do not affect any delivery rights or remedies provided by applicable law.

3. International Orders and U.S. Territories

The shipping estimates above apply only to qualifying orders within the continental United States.

For international destinations, U.S. territories, and other non-continental locations:

Shipping availability may vary.
Production and delivery times may be longer.
Rates depend on the destination and available carrier services.
Customs processing may cause additional delays.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for applicable customs charges, import duties, local taxes, brokerage fees, or similar charges imposed by the destination country or carrier.

We cannot guarantee that every product or shipping option will be available in every destination.

4. Shipping Rates

We currently offer free standard shipping on qualifying orders shipped within the continental United States.

For international destinations, U.S. territories, and other non-continental locations, available shipping options and charges are displayed during checkout.

Shipping availability and rates may depend on the destination, product type, package weight, number of items, production facility, and available carrier services.

Any applicable shipping charges will be presented before the customer completes the purchase.

5. Tracking

Once tracking becomes available, it will be sent to the email address provided at checkout.

Tracking information may take additional time to update after the carrier receives the package.

Customers are responsible for providing a valid email address and are encouraged to monitor shipment notifications.

If tracking information is unavailable or appears incorrect, please contact us for assistance.

6. Incorrect or Incomplete Addresses

Customers must provide a complete and accurate shipping address.

If you notice an address error, contact us immediately at contact@lightoffaithlifestyle.com.

We will make reasonable efforts to assist with corrections before shipment. However, address changes are not guaranteed after an order has entered production or shipment processing.

If a package is returned or becomes undeliverable due to an incorrect or incomplete address provided by the customer, additional reprinting or reshipping charges may apply where permitted by applicable law.

We will review the circumstances before determining whether additional charges are necessary.

7. Unclaimed or Refused Packages

If a shipment is returned because it was unclaimed, refused, or could not be delivered for a reason attributable to the customer, we may require:

Confirmation of a corrected and verified shipping address.
Payment of applicable reprinting or reshipping costs, where legally permitted.

We will review each situation individually and communicate the available options before arranging another shipment.

Any applicable consumer rights regarding delivery, cancellation, or refunds remain unaffected.

8. Lost Shipments

Customers are encouraged to report packages believed to be lost in transit within 30 days after the estimated delivery date.

To report a missing shipment, email contact@lightoffaithlifestyle.com and include:

Your order number.
Tracking information, if available.
A brief description of the delivery issue.

We will review the shipment and, when appropriate, investigate the matter with our fulfillment provider or shipping carrier.

Depending on the circumstances and applicable law, eligible orders may qualify for replacement or refund.

The 30-day reporting period is our standard claims procedure and does not limit any mandatory consumer rights or remedies available under applicable law.

9. Shipping Delays

Delivery estimates are provided in good faith based on information available when the order is placed.

If we become aware of a material delay, we will make reasonable efforts to communicate an updated delivery estimate and any available options.

Where required by applicable law, customers may be offered the opportunity to accept a revised delivery timeframe or cancel the affected order for an appropriate refund.

Nothing in this policy limits any mandatory rights or remedies relating to delayed or undelivered orders.